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Franchise Indaba 2019
Nicola is a Director of the company who is involved in both the consulting and training side of the business. She is a senior consultant for franchisor development, particularly specialising in all the related package elements.
Nicola facilitates the running of the training programmes and is also actively involved as a presenter on modules such as the general principles of franchising, the critical success factors in franchising, and franchise relationships. Nicola completed a Bachelor of Arts as well as an HDE diploma at the University of the Witwatersrand. She spent three years teaching English and History, and then spent a further 5 years in Quality Assurance in the pharmaceutical industry before joining Franchize Directions in 2006.