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Nicola graduated from Wits University with a BA (HdipEd). After a career in teaching as well as the pharmaceutical industry she joined the franchise industry in 2006. She has been involved in the development of several franchise brands and has specialised in developing package elements. In addition she has been a specialist facilitator for both franchisor and franchisee training. Nicola is and has been a Director of the Franchise Firm since 2012 when it was incorporated.
Nicola is a Director of the company who is involved in both the consulting and training side of the business. She is a senior consultant for franchisor development, particularly specialising in all the related package elements.
Nicola facilitates the running of the training programmes and is also actively involved as a presenter on modules such as the general principles of franchising, the critical success factors in franchising, and franchise relationships. Nicola completed a Bachelor of Arts as well as an HDE diploma at the University of the Witwatersrand. She spent three years teaching English and History, and then spent a further 5 years in Quality Assurance in the pharmaceutical industry before joining Franchize Directions in 2006.