No operations manual? No franchise!

“Without an operations manual (manual) there can be no franchise, it’s as simple as that!” says franchise expert Kurt Illetschko. In this article, he explains why a properly compiled manual forms the backbone of every franchised network, and how it benefits the franchisor and its franchisees alike. He also provides tips on how to achieve

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10 financial tips for business owners in hard times.

Financial management naturally tends to slip down the list of priorities for business owners when the economy is booming, finance is cheap and clients are plentiful. But when the tide turns, your ability to control your finances, especially your cash flow, becomes probably the most important survival tool available to the entrepreneur. Veroshen Naidoo, area

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